Privacy policy

Last Updated: 11/02/2026

1. Introduction

British Care is a trading name operated by Anglo Geo Trade LLC (hereinafter "we," "us," or "our"), a company registered in Georgia.

Company Registration Number: 400449779
Legal Address: Georgia, Tbilisi, Gldani district, Mukhiani settlement, IVb micro/district, building 26, apartment 17
Contact Email: support@britishcare.ge
Website: britishcare.ge

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or purchase our personal care and toiletry products. We are committed to protecting your privacy and complying with the Law of Georgia on Personal Data Protection.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Data Controller

Anglo Geo Trade LLC, trading as British Care, is the data controller responsible for your personal data.

3. Personal Data We Collect

We collect and process the following categories of personal data:

3.1 Information You Provide to Us:

  • Full name
  • Email address
  • Phone number
  • Shipping address
  • Billing address (if different from shipping address)
  • Order history and preferences

3.2 Information Collected Automatically:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on our website
  • Referring website addresses
  • Cookies and similar tracking technologies

3.3 Payment Information:

Payment card details are collected and processed directly by our authorised third-party payment service providers. We do not store full payment card details on our servers. Only limited transaction information (such as the last four digits of your card and transaction status) may be retained for order verification and customer service purposes.

4. Purpose and Legal Basis for Processing

We process your personal data for the following purposes:

  • Processing and fulfilling your orders – Performance of contract
  • Communicating with you about your orders – Performance of contract
  • Processing payments – Performance of contract
  • Providing customer support – Performance of contract / Legitimate interest
  • Sending promotional communications (with consent) – Consent
  • Improving our website and services – Legitimate interest
  • Preventing fraud and ensuring security – Legal obligation / Legitimate interest
  • Complying with legal obligations – Legal obligation

5. Payment Processing

All payment transactions are processed through secure third-party payment service providers who are compliant with international payment card industry standards (PCI DSS). These providers have their own privacy policies governing the use of your payment information.

We do not have access to or store your complete payment card details. Payment information is encrypted and transmitted securely to our payment processors.

6. Data Sharing and Disclosure

We may share your personal data with:

  • Payment processors – to process your transactions securely
  • Delivery service providers – to deliver your orders
  • IT service providers – who support our website operations
  • Legal authorities – when required by law or to protect our legal rights
  • Professional advisors – such as lawyers and accountants, when necessary

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

7. Cross-Border Data Transfers

Some of our service providers may be located outside of Georgia. When we transfer your personal data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with Georgian data protection law.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

  • Order and transaction data: 6 years (for accounting and legal compliance purposes)
  • Customer account data: Until you request deletion or close your account
  • Marketing communications data: Until you withdraw consent
  • Website analytics data: Up to 24 months

9. Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

  • Secure Socket Layer (SSL) encryption technology
  • Secure servers and databases
  • Access controls and authentication procedures
  • Regular security assessments
  • Staff training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Your Rights

Under the Law of Georgia on Personal Data Protection, you have the following rights:

  • Right of access – to request copies of your personal data
  • Right to rectification – to request correction of inaccurate data
  • Right to erasure – to request deletion of your data
  • Right to restriction – to request limitation of processing
  • Right to data portability – to receive your data in a structured format
  • Right to object – to object to processing based on legitimate interests
  • Right to withdraw consent – where processing is based on consent

To exercise any of these rights, please contact us at privacy@britishcare.ge.

11. Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and understand user preferences.

Types of Cookies We Use:

  • Essential cookies – necessary for website functionality
  • Analytics cookies – to understand how visitors use our website
  • Functional cookies – to remember your preferences
  • Marketing cookies – to deliver relevant advertisements (with your consent)

You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect website functionality.

12. Children's Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us:

Anglo Geo Trade LLC (trading as British Care)
Email: support@britishcare.ge
Address: Georgia, Tbilisi, Gldani district, Mukhiani settlement, IVb micro/district, building 26, apartment 17

16. Supervisory Authority

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Personal Data Protection Service of Georgia.