Refund policy

Return Period

Customers may return items within 14 calendar days of receiving their order.

Item Condition

Items must be:

  • Unopened and unused
  • In their original sealed packaging
  • With all labels intact

Return Shipping

Customers are responsible for return shipping costs. Original delivery fees are non-refundable.

Refund Method

Approved returns are refunded to the original payment method used at checkout.

Non-Returnable Items

The following items cannot be returned:

  • Opened or unsealed personal care and hygiene products (including soaps, bath, body, and similar items) for health and safety reasons
  • Sale or discounted items (unless faulty)

How to Return

To initiate a return, please contact us with your order number and the items you wish to return. We will provide you with return instructions.